Common Questions

My bars won't stay up properly
Please be sure to get the maximum tension with your bars. When setting up the bars, be sure to EXTEND the bars first so they fit somewhat in your doorway an...
Tue, 13 Feb, 2018 at 8:48 AM
Product Issues
If you happen to experience a problem with either the bars or bag, please submit a ticket so we can resolve your issue immediately. We take great pride in m...
Fri, 6 Sep, 2019 at 10:15 AM
Would like to return and get a refund
If for any reason you are not happy with your Quiet Punch, please submit a ticket to let us know. We can address the issue and also send you the return addr...
Fri, 1 Jan, 2021 at 7:24 PM
Forgot to put in my discount code
Sorry if you forgot to put in your discount code at the time of checkout. If you happen to do this then let us know and we can cancel your order. You can al...
Sun, 27 Dec, 2020 at 10:18 PM
Just received the bag
If you just received a white Quiet Punch bag without any bars then you purchased a unit from a scam website. We are sorry that this happened to you. We ONLY...
Sun, 27 Dec, 2020 at 10:21 PM
Sensor doesn't connect
If you are having trouble connecting your sensor, please try the following steps: Please make sure that your sensor is fully charged. The red light is o...
Mon, 12 Jul, 2021 at 12:45 PM
Bag Tension
You can try raising the top bar closer to the top of the doorframe.  Then, you can also raise the bottom bar accordingly so that the punch pad is at an appr...
Wed, 3 Mar, 2021 at 8:47 AM
Sensor for iPhone
If you have already uninstalled the app and installed it again you should receive notifications to allow Bluetooth. If you never received those notification...
Mon, 12 Jul, 2021 at 12:47 PM
My Sensor is Counting Too Many Punches
Is your sensor counting too many punches or perhaps it seems to be counting without you even punching? This indicates that you need to fully charge your sen...
Tue, 21 Sep, 2021 at 4:44 AM